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Envision Cloud
Push Notification Help

not RECEIVING Push Notifications?
Try these troubleshooting tips:

1. Do I have Push Notifications enabled on my phone?

Sometimes our phones can be a little tricky. The reason you or your clients might not be receiving push notifications is because it is not enabled on their phone.

How to enable push notifications
(iPhone)
How to enable push notifications
(Android)

2. Have I logged into my App?

In order for the system to recognize you as a client you will have to log into the app at least once to recieve push notifications.

How to log into my App

3. How do I create a Push Notification?

Not sure how to create a push notification for all your clients to see? We got you covered!

How to create Push Notifications